Karmosis Digital 365

Karmosis Digital 365 (D365 Support)

Disrupted to Disruptor: Reimagine & Reinvent.

Karmosis Digital offers 'Karmosis Digital 365', an on-demand service model for Dynamics 365 (Dynamics AX) Solution delivering post go-live support, advisory and solution optimization services through a subscription based plan.

We work with you as a partner and facilitator so that you retain ownership and can draw on the best we have to offer in advisory, support and solution experience. Our Dynamics 365 (AX) workforce demonstrates a high degree of expertise to meet complex customer demands successfully and deliver the experience we want our customers to have. A team of highly skilled talent will work with you to tackle priorities and provide support for the entire suite of Dynamics 365 (AX) applications. It's flexible — subscribe to the support hours you need and use them however you choose.

Karmosis Team is purpose-driven and is a force to reckon with. Leveraging trusted relationships and fostering natural accountability we turn insights into action.

Karmosis Digital 365 subscription model encompasses:

  • IT Help Desk Support — A team of D365 (AX) professionals support proactive monitoring of system availability and performance and respond to trouble tickets and user requests.

  • Customer Service — Functional and Technical team players engage directly with user queries, providing clarifications and valuable recommendations.

  • Minor Enhancements — Apply minor configuration updates or enhancements to the existing business processes, application fixes or improve performance and usability with minor tweaks.

  • Major Enhancements — Add new functionality and features, develop customizations and richer reports or apply application updates and upgrades.

Karmosis Digital 365 value adds:

  • Ultra flexible and predictable subscription model that works as an extension to the in-house team and range from dedicated business hours support to 24x7x365

  • Reduced high operational costs by enabling the timely delivery of innovative and value-generating continuous improvement support with increased productivity level

  • Minimized resolution time leveraging our highly responsive experienced D365 (AX) team that drives optimization and reduction of incidents through effective problem management and governance

  • Higher system reliability with proactive maintenance and limiting impact of any outages on employees and business

  • Enhanced workforce productivity leveraging our efficient yet essential way to stay up-to-date with the latest technology upgrades, gain access to the necessary skills and address a range of production issues

  • Cost effective coverage utilizing a combination of Onsite and Offshore D365 (Dynamics AX) intellectual talent